At Almos Sports, we want you to be satisfied with your purchase. If you need to return an item, please review the policy below.

30-Day Return Policy

We accept eligible returns within 30 days of the date your order was delivered.

To be eligible for a return, the item must:

• Be in its original condition.

• Be unused and unworn.

• Have all original tags attached, where applicable.

• Be returned with its original packaging, where applicable.

• Include proof of purchase or your order information.

Items that have been used, washed, printed on, altered, damaged through use, or had their original tags removed are generally not eligible for return, refund, or exchange.

Product-Specific Return Requirements

Soccer Balls, Volleyballs and Other Balls:
Must be returned in unused and resalable condition. Balls that have been used, played with, damaged, or altered are not eligible for return.

Gloves:
Must be returned unused, in their original condition, with tags attached where applicable.

Bags:
Must be returned unused, in their original condition, with tags attached where applicable.

Apparel:
Must be returned unworn and unwashed, with all original tags attached.

How to Request a Return

To request a return, contact us at sales@almossports.com within 30 days of receiving your order.

Please include:

• Your order number.

• The item(s) you wish to return.

• The reason for the return.

• Photos of the item if it is damaged, defective, or incorrect.

Do not send an item back before your return request has been approved and you have received return instructions from us.

Returns sent without prior authorization may not be accepted.

Return Shipping

Unless the item is defective, damaged, or incorrect, the customer is responsible for the cost of return shipping.

You may use the carrier of your choice. We recommend using a trackable shipping service and keeping your shipping receipt and tracking information until your return has been received and processed.

Almos Sports is not responsible for return packages that are lost or damaged while being shipped back to us.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If you receive an item that is defective, damaged, or different from what you ordered, contact us at sales@almossports.com as soon as possible.

Please provide your order number and clear photographs showing the issue. We will review the information and determine the appropriate resolution.

If the return is approved because the item was damaged, defective, or incorrectly sent, Almos Sports will provide a return shipping label or otherwise arrange return shipping at our expense.

Non-Returnable Items

We do not accept returns for:

• Items that have been used or played with.

• Items that have been washed or altered.

• Items with removed tags where tags were originally attached.

• Items damaged after delivery due to customer use or misuse.

• Final Sale items.

• Gift cards.

• Items that are otherwise not in their original condition.

If you are unsure whether an item qualifies for a return, please contact us before sending it back.

Exchanges

We do not offer direct exchanges.

If you would like a different product, size, color, or model, please request a return for the original item. Once the return has been approved and processed, you may place a new order for the item you want.

A new order is subject to the price, availability, and promotions applicable at the time the new order is placed.

Refunds

Once we receive your returned item, we will inspect it to determine whether it meets our return requirements.

If your return is approved, your refund will be issued to the original payment method.

Almos Sports will process approved refunds within 10 business days after the return has been received and approved.

After we issue the refund, your bank, credit card company, or payment provider may require additional time to post the funds to your account. The time required can vary depending on your payment provider.

If you have not received your refund after the applicable processing period, please contact us at sales@almossports.com.

Order Cancellations

Orders may be canceled only before the order has been marked as shipped.

Once an order has shipped, it can no longer be canceled. You may instead request a return after receiving the order, subject to the terms of this policy.

Final Sale Items

Final Sale items are not eligible for return, refund, or exchange unless the item arrives damaged, defective, or incorrect.

Return Address

Authorized returns should be sent to:

Almos Sports
1880 Deer Park Ave Ste 1
Deer Park, NY 11729
United States

Please do not send a return to this address until your return request has been approved and you have received return instructions from Almos Sports.

Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us:

Email: sales@almossports.com

Almos Sports
1880 Deer Park Ave Ste 1
Deer Park, NY 11729
United States